Refund policy

Return Policy for Highpoint Yoga

Effective Date: August 5, 2024

At Highpoint Yoga, we strive to provide the best quality yoga essentials and related products to enhance your practice and well-being. We understand that sometimes things don’t go as planned, and we are here to help.

Return Policy

Eligibility for Returns We only accept returns under the following conditions:

  • Broken or Damaged Products: If you receive a product that is broken or damaged, please contact us within 7 days of delivery.
  • Non-Arrival of Products: If your order does not arrive within the estimated delivery time, please notify us so we can investigate and resolve the issue.

Process for Returns

  1. Contact Us: Email us at admin@highpointyoga.com with your order number, a description of the issue, and any relevant photos (if the product is damaged).
  2. Review: Our team will review your request and, if necessary, provide instructions for returning the product or further steps to resolve the issue.
  3. Resolution: Upon approval, we will offer a replacement or a full refund, depending on your preference and product availability.

Non-Returnable Items Please note that we do not accept returns for any reasons other than the ones stated above. We recommend reviewing product descriptions and images carefully before making a purchase to ensure it meets your needs.

Contact Information For any questions or concerns regarding our return policy, please contact us at:

Email: admin@highpointyoga.com

Thank you for choosing Highpoint Yoga. We appreciate your understanding and support.

Namaste, The Highpoint Yoga Team